You do not need the enterprise stack - and you should not pay for it. Here is what a small hotel or boutique property actually needs, what to ignore until you are bigger, and how to know which size you are.
Four jobs. If your software handles these without a specialist running it, you are well served.
Every channel, every room, no double bookings. This is the non-negotiable - see PMS software.
Enquiries, check-in details and review replies. For a small team this is where the day disappears.
Paid, due, outstanding - and a monthly view you can read, not a spreadsheet night.
Cleaning between check-out and check-in, assigned and tracked, with proof it happened.
Enterprise features are not free - they cost money, training and attention. Skip them until the property earns them.
One dashboard across ten properties matters at ten. Before that it is a bill you do not need.
Dynamic pricing helps, but a small property rarely needs an RMS suite. Flagged rate opportunities are enough.
Complex role structures slow a small team down. One queue and a human sign-off is the right size.
Three shapes. Pick honestly, not aspirationally.
One or two channels, a handful of rooms. You need bookings and messages in one place, nothing more - see vacation rental software if you also run short stays.
A front desk, a housekeeping team and a few channels. You need a system of record plus the coordination taken off the team: hotel management software.
Consolidation, reporting and roles start to matter. Keep the system of record and add the AI layer over it.
Small hotels get squeezed by per-room pricing that assumes a full-service scale. The alternative is to pay for the work you remove, with no per-room ceiling. See the full cost guide.
Scales with the building, not with the work - so a small property can pay a lot for little.
PMS plus channel manager plus add-ons adds up fast before anything is automated.
Brahma is priced per agent, from $249/mo, with unlimited rooms - so growth does not reprice you.
Brahma running a boutique operation: one view, agents handling the messages and cleans, approvals for anything outbound.
Occupancy, arrivals, review score and revenue month-to-date, pulled live.
Guest comms, cleans and pricing handled by agents, one triage queue for a small team.
Routine replies clear your rulebook; exceptions wait for you.
Free or cheap tools exist but tend to stop at the front desk. Brahma starts with a free assessment, free onboarding and migration, and the first month free, so you can see real work before you commit.
Once you sell on more than one channel, the coordination cost outweighs the software cost. That is usually well before double digits.
If you sell on OTAs, yes - or a channel manager that your PMS links to. See channel manager software.
Brahma is per agent from $249/mo with unlimited rooms, so a small property pays for outcomes, not for bed count. See the cost guide.
Yes. It runs in the browser, the agents do the work, and anything sensitive waits for your approval. Front-desk teams learn it in days, not weeks.
One monthly fee, hosting, AI usage and support included, and agents that add on as you grow. Every plan begins the same way - with a free assessment and a free first month - so you see it working before you commit.
No credit card required. We assess the work, stand the platform up on your own systems, and run the first month alongside your team. You continue only if you are happy with the results and can see a measurable impact on your revenue and your cost - if you cannot see it, say so and walk away.
Unlimited properties, units and rooms
On every plan. Add doors, add rooms, add listings - your Brahma bill does not move.
One agent, one job, live in weeks. The smallest way to see the platform work on your own data.
A working platform with your first agents live, fast. Built for the small and growing business.
Heavier operations: more connectors, more agents, priority delivery.
Your own instance, on your own domain or subdomain, with your governance - run by us, reviewed by your team.
Every plan includes hosting, AI usage, and support, with usage metered per agent and shown live in your portal. Extra agents add on at $249 per agent per month, and extra connectors as fixed builds - far less than the subscription it replaces. Sub-agents are the specialist workers each agent can call on to finish a job. You get the full number before we start.
Real clients, real projects. Nadia Almedro, founder of the travel company Safari Finders, on working with us.
Nadia Almedro, Founder
Safari Finders
Dan Otieno, Founder
Client video testimonial
★★★★★Building a website can be very tricky, and finding the correct person to do it is very complex. Working with the team has been amazing - they have been very helpful and they are always there to assist. I would definitely recommend NCrypted for your vacation rental solution.
★★★★★NCrypted has helped our little nonprofit develop a powerful website, Treatment Scout, to help people find and review treatment clinics for mental health and addiction. I have been amazed by their ability to bring this complex and important project to life under our very lean budget.
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