We collect information that you give us directly and information that we get from your use of our websites and services.
Information you give us: when you send us a request for proposal, request a quote, ask a question through our contact form, or reach out by email or phone, we ask for your name, email address, company name, phone number, location and details of your project or requirement.
Information we get from your use: we may automatically collect log information (such as IP address, browser type, language, date and time of your request, and referral URL), cookies and anonymous identifiers, and information about how you interact with our websites.
Information from third-party platforms: if you interact with us on social media (LinkedIn, X, Facebook, YouTube, Instagram), we may collect information that is publicly available on your profile.
We use the information we collect to respond to your inquiries, discuss your requirements, prepare proposals, deliver our services, send invoices and transactional communications, improve our websites and services, and - where you have opted in - send you relevant updates and marketing material that we believe may be useful to your business.
We use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve the experience. We use analytics tools (including Google Analytics) to measure traffic and behaviour in aggregate. You can block or remove cookies through your browser settings, though some parts of the site may not work correctly without them.
We do not sell your personal information to anyone. We may share information with (a) companies within the NCrypted group, (b) service providers who help us operate our business (such as email, hosting and analytics providers, engaged under contract with appropriate security and confidentiality obligations), and (c) authorities where required by law.
When you purchase a product or service online, your card details are processed securely by our third-party payment partners. We do not store credit card details on our own servers.
We apply appropriate technical and organisational safeguards to protect your personal information, including encryption of sensitive data in transit. While no method of transmission over the internet is completely secure, we work to protect your data and limit access to it.
You can access, correct, update or request deletion of your personal information at any time. You can object to our processing of your data, and you can unsubscribe from marketing communications using the link in any marketing email. To exercise any of these rights, email us at info@ncrypted.com.
Our websites and services are not intended for children under 16, and we do not knowingly collect personal information from anyone under 16.
We may update this policy from time to time. When we do, we will revise the last updated date at the top of this page. Continued use of our websites after changes are posted constitutes acceptance of the updated policy.
If you have questions about this privacy policy or your data, email us at info@ncrypted.com.